Create Case

Read-Only Fields (Ignored if Sent):

• incident_number - AutoNumber field (format: C-{number})
• total_estimated_value - Roll-up from Case Items
• total_recovered_value - Roll-up from recovered Case Items
• Audit fields: created_date, last_modified_date, etc.

Date/Time Handling:

• Preferred: incident_local_date + incident_local_time (separate fields)
• Alternative: incident_date_time (ISO 8601 combined)
• Default: If only date provided, time = midnight

Location Fields (Lookup Precedence):

• location_number - External identifier (for lookup)
• location_id - Direct Salesforce ID
• Rule: If both provided, location_id takes precedence

Value Fields:

• initial_case_value - Writable estimate at creation
• Total case value auto-calculated from Case Items (read-only)