List Cases

Retrieve cases with optional filtering (AND logic across all filters).

Date Filters (ISO 8601, open-ended ranges supported):

  • lastModifiedDateFrom / lastModifiedDateTo - Filter by LastModifiedDate
  • createdDateFrom / createdDateTo - Filter by CreatedDate
  • Formats: YYYY-MM-DD (date only) or YYYY-MM-DDTHH:mm:ssZ (full datetime)
  • Open-ended: Can specify only 'from' or only 'to' (or both)

Text Filters (exact match, case-sensitive):

  • incidentType - Incident type (e.g., "Theft", "Fraud")
  • investigationType - Investigation type (e.g., "External Theft")
  • status - Case status (e.g., "Open", "Closed")

Filter Combination: All filters are optional and combined with AND logic.

Example:

?lastModifiedDateFrom=2025-10-01&status=Open&incidentType=Theft

Returns all Theft incidents with Open status modified on/after Oct 1, 2025.

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Query Params
date-time

Filter by LastModifiedDate >= (ISO 8601)

date-time

Filter by LastModifiedDate <= (ISO 8601)

date-time

Filter by CreatedDate >= (ISO 8601)

date-time

Filter by CreatedDate <= (ISO 8601)

string

Exact match incident type (case-sensitive)

string

Exact match investigation type (case-sensitive)

string

Exact match status (case-sensitive)

Headers
string
required
Defaults to 1.0

API version

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